Frequently Asked Questions
Is the Matrix Malaysia Day Run timed?
The 5KM bubble fun run is not timed. Runners of all ages may participate and are encouraged to walk or run at your comfortable pace. There will be bubble stations along the route which you can opt to pass through or pass around.
The 10KM race ends after 2 hours and the 21KM race ends after 3 hours 30 minutes. The fastest runners to reach the finish line in the 10KM and 21KM races according to their respective categories will be awarded with prizes.
What if I am pregnant?
This is up to your judgement and for you to decide. You are advised to consult your doctor before registering.
What happens if there is bad weather?
A little rain won’t stop the event! Though of-course in the very unlikely situation of extreme weather conditions, and the event having to be cancelled, all participants will be informed as soon as possible.
Registration
What is the age requirement?
a. For 5KM, there is no age restriction to participate but participants must be able to complete the distance.
b. All children aged 5 years and above as of 13 September 2025 must be registered.
c. All participants, registered and unregistered aged below 17 years of age as of the 13 September 2025 must be accompanied at all times by at least one registered adult being aged 18 years and above as of 13 September 2025.
d. Children below the age of 5 years as of 13 September 2025 may register if they wish to receive a Race Pack.
How can I register?
You can register via matrixrun.mchb.com.my
How do I make payment?
You can pay by credit card, FPX or e-wallets through the online payment portal, which you will be directed to, after you have completed the registration form.
Can I do bulk registration?
Yes, bulk registration is possible, however you must have available all teammates’ information for the registration page.
How will I know if my online registration is successful?
You will receive an e-ticket upon your successful registration which will be sent to your registered email address. Do take note that a copy of the e-ticket, hard or soft copy, is a compulsory document required during your Race Pack collection. Please remember to bring along your e-ticket and your NRIC for verification during the Race Pack collection.
If I cannot make it to the run, can I get a refund or withdraw / transfer / defer my participation?
All entries are non-transferable, non-refundable and non-deferrable.
Can I change the race category after confirmation of my registration?
No.
Can I make changes to my personal particulars after confirmation of my registration?
No, you may not make any changes once registration is complete.
Event Day
Where do I get the race routes?
Please refer to Race Information on the event website.
Can I rollerblade or cycle during the race day?
No. To ensure the safety of all participants, using any wheel-run objects during the race is not allowed. Any participants using wheel-run objects will be requested to exit the race course immediately by the security officers/officials.
What if I run together with my baby / child in the stroller?
Yes, baby prams / strollers are allowed in the course but are the sole responsibility of the participant.
Is parking provided during the race day?
Public parking spots are available around the race venue. Parking is limited, carpooling is highly encouraged. Please follow the instructions of the parking attendants on event day. Any unauthorized parking may result in summons and your car being towed away.
Are shuttle bus(es) provided to the race venue during the race day?
No.
Can I bring my pets along?
No. Pets are strictly not allowed on the race venue and race course.
Is there a baggage check-in area at the race venue?
Yes, there will be a baggage drop-off counter at the race venue for your convenience. However, please note that items are left at your own risk. We strongly recommend keeping your valuables (phones, wallets, etc.) with you at all times.
What if I am injured during the race or otherwise unable to finish the race?
Manned first aid stations are along the course to attend to participants who are injured and/or unable to finish the race.
What time does each category start?
Please refer to Race Information on the event website.
What time do we need to complete the runs by?
The 5KM fun run cut-off time will be 1.5 hours from the flag-off time, after which the public roads will be reopened.
The 10KM race ends after 2 hours and the 21KM race ends after 3 hours 30 minutes.
How is the bubble and foam administered along the 5KM course?
You will pass through Bubble Stations along the route where you will be showered in bubbles and foam. How much or how little you receive applied depends on how close to the dispensing points that you run past.
Will the bubbles and foam ruin clothes or running shoes?
The foam will wash out after the event but as with anything using a soluble dye the sooner you wash it, the better. Stains can sometimes remain. We strongly suggest wearing items that you wouldn’t mind getting stained.
Do the Fun Zones affect the runner's breathing or vision?
The bubble and foam is non-toxic and 100% safe and simply made by mixing water with a soap based solution of highly foaming surfactants (similar to baby shampoo).
As with any substance though, you want to keep it out of your eyes and mouth as much as possible.
How do bubbles and foam affect the inside of cars?
Bringing a towel or a change of clothes should remove any problem.
Are cameras and phones safe to have in the Bubble Zones?
Race photographers will be taking lots of photos and on-route cameras and phones are fine, but if you want to get pictures right in the midst of the Bubble Stations we recommend wrapping them in a plastic covering.
Are there photo ops along the running route?
Yes! Keep an eye out for our photobooth wall mural along the 5KM route. It’s the perfect spot to capture your proud moments. Don’t forget to share your photos on social media and tag us using our official event hashtags!
#MatrixConcepts
#MatrixMalaysiaDayRun
#MatrixMalaysiaDayRun2025
Do we need money for the post-run Festival Area?
The festival and its interactive attractions are provided free of charge. However, there will be food and beverage concessions and vendors to make the Festival even more enjoyable, so a small amount might come in handy.
Is everyone allowed to paint on the giant canvas?
Yes! We will be having a giant canvas for all participants to collectively paint and express their creativity. We believe that the real impact of participatory art lies in human connection and relationships formed in the process. There will be painting equipment provided at the area which participants can freely utilise.
Can spectators attend the post-run Festival Area?
Yes. We encourage family and friends that aren’t participating to come, watch and enjoy the festivities.
Best Dressed Runners –
How We Choose the Winners
This category is open to all registered participants of Matrix Malaysia Day Run 2025 in the 5KM, 10KM and 21KM categories.
Winners will be verified through a photo ID and wristband/running bib.
Winners will be selected based on photos post event and announced via social media.
Malaysia Day Theme
Outfits that show the spirit of Malaysia – such as the flag colours, cultural elements, or messages of unity.
Creative & Unique
Fun and original outfit ideas that stand out from the crowd.
Effort Shown
You can see that time and effort went into planning or making the outfit.
Safe & Comfortable for Running
The outfit should still be suitable and safe to run in.
Good Energy & Attitude
Friendly, happy runners who help spread the Malaysia Day cheer.
Race Pack Collection
Where and when is the Race Pack Collection?
The collection will be at d’Tempat Country Club, Bandar Sri Sendayan, Negeri Sembilan on the 11th and 12th of September at 10am-6pm. There will be no event day collection.
Can I ask someone to collect the Race Pack on my behalf?
Yes. Your representative must bring along your registration e-ticket with the authorization section duly completed and signed by you.
What are the sizes of the Event’s running t-shirts?
Please refer to the chart for the size measurement. All sizes are unisex cutting. Requests for change of T-shirt size will NOT be entertained at any point of time including during Race Pack Collection and Event Day.
I would like to get my Race Pack delivered to my home / office address. Is it possible?
No, we will be having a collection on the weekend before the event, kindly make the necessary arrangement to have it collected by a representative should you not be available.
Can I collect my Race Pack after the event, if I do not collect during the Race Pack Collection?
No. Unfortunately, all Race Pack not collected during the designated period will be forfeited.
What if I have a question that isn’t answered here?
Please send us an email to ask@matrixrun.mchb.com.my and we will get back to you with an answer within 48 hours.
